ng777's Privacy Policy and the Protection of Your Information

ng777 ("we", "our", "platform") takes the privacy of all its users' personal information very seriously. This Privacy Policy ("Policy") describes what types of information ng777 collects, how it is used, when it may be shared with third parties, and what your rights and options are.

By using this platform, you will be considered to have agreed to the terms set out in this Policy. We recommend that you read this Policy in full and save a copy if needed.

1. Types of Information Collected

ng777 may collect the following types of information from users at various stages:

1.1 Information You Provide Directly

Information you voluntarily provide when you create an account on ng777, log in, or contact us:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Mobile number and email address
• Payment-related information (bKash, Nagad, Rocket, Upay or bank account number)
• Password and security question answers
• Messages and complaint details sent to the support team

1.2 Automatically Collected Information

When you use the ng777 platform, certain information is collected automatically:

• IP address and device identifier (Device ID)
• Browser type, operating system and screen resolution
• Time spent on the platform, pages visited and click patterns
• Login time and location data
• Information collected through cookies and similar tracking technologies

1.3 Transaction Information

ng777 keeps records of your deposits, withdrawals and gaming activity. This includes transaction amounts, dates, methods and history.

2. Purpose of Using Information

ng777 uses collected information for the following legitimate purposes:

2.1 Account and Service Management

• To create and manage your account
• To complete the login and identity verification process
• To confirm age verification (enforcement of the 21+ policy)
• To process deposit and withdrawal transactions
• To provide bonuses and rewards

2.2 Security and Fraud Prevention

• To detect and prevent fraudulent activity
• To detect multiple account openings or other policy violations
• To maintain the security and integrity of the platform
• To meet formal or legal requirements

2.3 Service Improvement and Personalisation

• To improve the functionality and usability of the platform
• To present content and offers based on your preferences
• To diagnose and resolve technical issues

2.4 Communication

• To respond to support requests
• To send important notifications related to transactions
• To inform you of policy changes or security alerts

3. Sharing and Disclosure of Information

ng777 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Partners

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay and bank transfers), technical infrastructure and security verification. These partners are required to use the information only for the purpose of providing the specified service.

3.2 Legal Obligations

Necessary information may be disclosed to comply with court orders, requests from investigative authorities, or requirements under applicable law.

3.3 Business Changes

In the event of a business merger, acquisition or asset transfer, user information may be transferred. In such circumstances, ng777 will provide advance notification.

4. Data Security Measures

ng777 follows industry-standard technologies and practices to keep your information secure.

4.1 Encryption and Technology

• All data transmissions are secured with SSL (Secure Sockets Layer) encryption
• Payment information is stored in encrypted form
• Passwords are secured through hashing technology
• Firewalls and intrusion detection systems remain active

4.2 Access Controls

ng777's internal staff only have access to the information necessary to perform their duties. All access is logged and regularly audited.

4.3 Acknowledgement of Limitations

It is not possible to make the transmission of information over the internet or digital storage completely secure. ng777 endeavours to ensure the highest level of protection, but no method can guarantee 100% security.

5. Cookies and Tracking Technologies

The ng777 platform uses cookies and similar technologies.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and provide core functionality
• Functional cookies: Help remember your preferences and settings
• Analytics cookies: Used to analyse how the platform is used in order to improve the service

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may disrupt some important functionality of the platform.

6. Data Retention Period

ng777 retains your information according to the following policy:

• Core account information is retained for as long as the account remains active
• Transaction records and financial information are retained for an extended period as required by law
• Even after a request to close or delete an account, some information may be retained for a specified period due to regulatory obligations
• For inactive accounts, information is reviewed periodically and deleted where appropriate

7. Your Rights

As a user of ng777, you have the following rights over your own information:

7.1 Right of Access

You may ask ng777 at any time what information is held about you. This request can be made via the support email.

7.2 Right to Rectification

If the information held about you is inaccurate or incomplete, you may request a correction. This can be done through the account settings or via support.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, where some information must be retained due to legal, regulatory or contractual obligations, it will be kept.

7.4 Right to Object to Processing

In certain cases you have the right to object to the processing of your information. A request to stop marketing communications can be made at any time.

7.5 How to Exercise Your Rights

8. Third-Party Links and Services

The ng777 platform may sometimes reference third-party services. For example, during payment processing you enter the environment of the relevant payment app (bKash, Nagad, Rocket, Upay) itself. These third parties have their own privacy policies and ng777 is not responsible for them.

Game content providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft or other providers may have their own data protection policies. Although we use these providers' technical infrastructure, your account information remains under the control of ng777.

9. Protection of Children and Minors

ng777 strictly prohibits the use of the platform by anyone under the age of 21. We do not knowingly collect personal information from minors. If we become aware that information about a minor has been collected, it will be deleted immediately and the relevant account will be closed.

If you believe that a minor has registered on ng777, please contact us immediately.

10. International Data Transfers

ng777 primarily serves users in Bangladesh. For technical infrastructure reasons, information may sometimes be transferred to servers in other countries. In the case of such transfers, ng777 ensures that appropriate safeguards are in place and that data protection standards are maintained.

11. Policy Changes

ng777 reserves the right to amend this Privacy Policy. In the event of significant changes:

• Registered users will be notified by email
• A notice will be displayed on the platform
• The "Last Updated" date on this page will be changed

If you continue to use ng777 after the updated policy is published, you will be considered to have agreed to the updated policy. If you do not agree, the option to close your account remains available at any time.

12. Contact and Complaints

If you have any questions, requests or complaints about this Privacy Policy, please contact ng777. Our support team provides assistance in both Bengali and English, 24 hours a day, 7 days a week.

We take any complaint about your privacy seriously and will endeavour to resolve it as quickly as possible.